WWooshPayment docs
Store integration

WooCommerce Subscriptions — current status

WooshPayment supports WooCommerce one-time products. Recurring subscriptions are on the roadmap. Here's what works today and what doesn't.

3 min read

Roadmap Q3. Full integration with WooCommerce Subscriptions (branded renewals, retries from WooshPayment, mapping Woo product → Whop access pass) is in progress. Today we only support the first payment of a subscription product; renewals don't go through our checkout.

TLDR: WooCommerce Subscriptions (Woo's paid plugin) handles the first payment via WooshPayment but automatic renewals do not go through our checkout — they go directly to the underlying gateway (Whop) and the customer does not see your branding. Below are workarounds for the most common cases.

What works ✓

  • First payment of a subscription product → goes through WooshPayment normally, the parent order is created in Woo, Whop registers the payment method
  • Free trials (e.g. 14 days free) — first payment €0.00, Subscription activation in the Woo panel
  • Single-payment subscriptions (e.g. 6-month course paid upfront) — effectively a one-time order, works 100%
  • Payment method update — the customer clicks "Update payment method" in Woo → lands on a mini-checkout in WooshPayment where they change the card

What does NOT work ✗

  • Automatic recurring renewals (e.g. monthly €29) — these do NOT go through the WooshPayment checkout. Whop charges the card on file and creates a renewal order in Woo via direct webhook. The customer does not see your branding.
  • Plan change (upgrade/downgrade) — handled server-to-server between Whop and Woo, outside the checkout.
  • Failed renewal → retry — this is also internal to Whop, the customer receives the default Whop email (no branding).

Workarounds

Workaround 1 — branded transactional emails on renewals

Even if the recurring payment doesn't go through the checkout, you can still send branded emails to customers when a renewal happens:

  1. WooshPayment Dashboard → Webhooks → add endpoint on your Woo backend
  2. Events: subscription.renewed, subscription.failed
  3. On your Woo backend, receive the webhook and send mail via Resend with your preferred template

Node example:

app.post('/webhooks/woopay', (req, res) => {
  const { event, subscriptionId, customer } = req.body
  if (event === 'subscription.renewed') {
    sendBrandedRenewalEmail(customer.email, subscriptionId)
  }
  res.sendStatus(200)
})

See Custom webhook.

Workaround 2 — custom "Manage subscription" link

Below each default Whop email you can force a link to your domain where the customer lands on a branded account page. In Whop Dashboard → Settings → Email templates → add a footer:

Manage your subscription at https://yourstore.com/account/subscriptions

In Woo, the /account/subscriptions page is already branded with the theme → the perceived experience improves.

Workaround 3 — Scale plan: payment retry from WooshPayment

Starting with the Scale plan, we have an endpoint POST /api/subscriptions/:id/retry on the roadmap that lets you manually trigger a retry through our branded checkout. ETA: Q3 2026. If you need it sooner, write to us — we provide early access to Scale merchants.

For a Woo store with mixed subscriptions (one-time products + subscriptions):

  1. Keep WooCommerce Subscriptions plugin active
  2. Connect WooCommerce to WooshPayment normally (see WooCommerce integration)
  3. Connect Whop from the WooshPayment panel — Whop becomes the gateway
  4. For every subscription product create the corresponding "Access Pass" in Whop with identical frequency (monthly/yearly/etc.)
  5. Product mapping: WooshPayment dashboard → Subscriptions → "Link Woo product to Whop access pass" (UI coming Q2; today via API)

Frequently asked questions

Can I disable automatic renewals and do manual charges? Yes. In the Whop panel set the product as "one-time" and manage the "Manual renewal" flag yourself in Woo. Each month you send the customer a link to the WooshPayment checkout for the new charge. More work but 100% branded.

What happens to customers already subscribed when I switch to WooshPayment? Renewals continue on the previous gateway (Stripe directly / PayPal). New customers after the switch use WooshPayment + Whop. A migration procedure exists → contact us.

Does it work with WooCommerce Memberships? Yes, fully. Memberships is a different plugin (access control) and does not interfere with the payment flow.